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Fetching the latest fire danger and ban data.
Fetching the latest fire danger and ban data.
We are committed to protecting your personal information and being transparent about how we collect and use it. This policy explains your rights and our obligations under Australian law.
Last Updated: February 7, 2026
This Privacy Policy describes how the entity trading under ABN 72 632 232 181 ("Fireban", "we", "us", "our") collects, uses, discloses, and protects your personal information when you use our website www.fireban.com.au and associated mobile applications (collectively, the "Service").
We are bound by the Australian Privacy Principles ("APPs") contained in the Privacy Act 1988 (Cth). By using the Service, you consent to the collection and use of your information as described in this policy.
We use the information we collect to:
Display fire danger ratings, total fire ban status, and weather warnings relevant to your location. Send push notifications and daily briefings about fire conditions in your pinned areas.
Remember your saved locations, notification preferences, and display settings so you can quickly access the information most relevant to you.
Analyse usage patterns to improve features, fix bugs, monitor performance, and ensure the reliability of our data feeds and alert systems.
Respond to your enquiries, send service-related announcements (e.g. planned downtime, policy updates), and provide customer support.
Comply with applicable laws, regulations, and legal processes, including requests from law enforcement or government agencies.
We use cookies that are strictly necessary for the operation of the Service, including authentication tokens and session management.
We may use analytics tools to understand how users interact with the Service. These tools may collect information such as pages visited, time spent on pages, and general geographic region.
You can control cookies through your browser settings. Please note that disabling essential cookies may prevent you from using certain features of the Service, such as staying logged in.
We use trusted third-party service providers to operate the Service. These providers may process your data on our behalf and are contractually bound to protect it:
We do not sell, rent, or trade your personal information to third parties.
We may disclose your information only in the following limited circumstances:
To trusted providers who assist us in operating the Service (as listed in Section 5), subject to appropriate data protection agreements.
When required by law, regulation, legal process, or enforceable government request, including requests from law enforcement agencies.
To protect the safety, rights, or property of Fireban, our users, or the public, as required or permitted by law.
In connection with a merger, acquisition, or sale of all or a portion of our assets, in which case your information may be transferred to the acquiring entity.
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law.
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Our security measures include:
While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:
Request access to the personal information we hold about you. We will respond to your request within 30 days.
Request correction of any inaccurate or out-of-date personal information we hold about you.
Request deletion of your account and associated personal data. You can do this through your account settings or by contacting us directly.
Withdraw consent for collection of location data, push notifications, or marketing communications at any time through your device or account settings.
If you believe we have breached the APPs, you may lodge a complaint with us. If you are not satisfied with our response, you can escalate your complaint to the Office of the Australian Information Commissioner (OAIC).
The Service is not directed at children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected data from a child under 16 without parental consent, we will take steps to delete that information promptly.
Your data may be processed by third-party service providers located outside Australia. Where this occurs, we take reasonable steps to ensure that the overseas recipient handles your personal information in accordance with the APPs. By using the Service, you consent to the transfer of your information to these overseas providers.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date. Your continued use of the Service after any changes constitutes acceptance of the revised policy.
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or want to make a complaint, please contact us: