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Fetching the latest fire danger and ban data.
Fetching the latest fire danger and ban data.
Find answers to common questions below, or get in touch with our support team.
Use our online form to send a question, report an issue, or share feedback.
Go to Contact FormFireban is an Australian fire danger rating and Total Fire Ban (TOBAN) information service. We aggregate data from official government sources across all 8 states and territories to provide a single, consistent view of fire bans and danger ratings nationwide.
All fire danger ratings and fire ban data comes directly from official government sources including state fire services (RFS, CFA, DFES, etc.) and the Bureau of Meteorology. We do not generate or modify ratings — we display official data.
Fire danger ratings and ban data are synced from official sources every few minutes. When new data is available, it is pushed to the app in real time.
Ratings can change throughout the day as conditions evolve. Fireban always shows the most recently published official data. If you believe there is an error, please contact us so we can investigate.
Open the app and allow location access when prompted. The map will centre on your location and display the current fire danger rating for your district. You can also search or browse the map to check other areas.
Australia uses the Australian Fire Danger Rating System (AFDRS): No Rating, Moderate, High, Extreme, and Catastrophic. Each level indicates increasing risk and comes with recommended actions. Visit our State Rules pages for detailed information about what restrictions apply at each level.
Yes. Pin your locations of interest in the app and enable push notifications. You will be alerted when a Total Fire Ban is declared or when fire danger ratings change significantly for your pinned locations.
Try closing and reopening the app. Ensure you have an active internet connection. If the issue persists, try uninstalling and reinstalling the app. If you continue to experience problems, please contact us at support@fireban.com.au.
Fireban offers a free tier with access to current fire danger ratings and ban information. A Pro subscription is available with additional features. You can manage your subscription in the app settings.
You can delete your account from the Settings screen in the app. Alternatively, email support@fireban.com.au and we will process your request within 30 days.
Ensure location permissions are enabled for Fireban in your device settings. The app requires "While Using" location access to show ratings for your area.
Check that notifications are enabled for Fireban in your device settings. Also ensure you have at least one pinned location with notifications turned on inside the app.
Pull down on the map to refresh. If data still appears stale, close and reopen the app. Ensure you have a stable internet connection.
Force close the app and reopen it. If the problem continues, try uninstalling and reinstalling. Contact us at support@fireban.com.au if the issue persists.
If you couldn't find the answer you were looking for, our support team is ready to assist you.